Shipping Info
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Delivery calculated at checkout
Enter your delivery postcode in the cart to see the exact rate for your order. Rates are calculated from product type, weight, quantity and destination.
Get up to five tile samples for $15 with free delivery. Eligible tapware, shower products and small-product orders may also qualify for free delivery; tiles, baths and other bulky items are priced separately.
Tile shipping rates (including GST)
Small tile orders
Up to 20 kg
Based on total tile weight
ACT
Tile pallet up to 850 kg
Tracked kerbside delivery
NSW
Tile pallet up to 850 kg
Exact rate depends on postcode
VIC
Tile pallet up to 850 kg
Exact rate depends on postcode
QLD
Tile pallet up to 850 kg
Exact rate depends on postcode
SA
Tile pallet up to 850 kg
Exact rate depends on postcode
WA
Tile pallet up to 850 kg
Exact rate depends on postcode
TAS
Tile pallet up to 850 kg
Exact rate depends on postcode
NT
Tile pallet up to 850 kg
Exact rate depends on postcode
A list of questions and answers relating to order, shipping and refund.
Your exact delivery charge is shown in the cart and at checkout. It is calculated from product type, total weight and quantity, and your delivery postcode.
Tile orders up to 20 kg are $6–$24. Tile pallets up to 850 kg are $84–$330 depending on postcode; additional pallet space is charged separately. Tile samples are delivered free.
Eligible tapware and shower products ship free when ordered without bulky items, within the 60 kg and 10-item limits. Eligible small products over $100 also ship free within those limits. Bulky or oversized products and mixed carts containing them use the applicable freight rate.
Estimated delivery timing is confirmed after dispatch. Delivery generally takes 5–10 business days, but regional, remote and oversized orders can take longer. We will keep you updated if an external supply-chain delay affects your order.
We use all major carriers, and local courier partners. You'll be updated on your carrier as soon as your order has shipped.
We deliver via forklift truck or electronic pallet jack and tailgate truck. As such we are unable to bring deliveries inside your home. All deliveries are to the closest access point only at the specified address (which may include curb side).
Every Repubblica order is handled with care from our hands to yours. Your tiles and stone are securely strapped and carefully wrapped to protect them from weather and transit, arriving via tail-lift truck or forklift for safe kerbside delivery.
Where possible, our delivery partners may provide a courtesy call prior to arrival. While we recommend someone be on-site to receive and inspect your order, it isn’t essential. If you’re not home, the driver will leave the goods in a secure kerbside location under authority to leave.
We take great care in preparing every order, but as tiles are inherently delicate, we recommend inspecting your delivery within two (2) business days of arrival. This ensures everything has arrived in perfect condition and matches your expectations.
Your tile and stone pallet will arrive securely wrapped in clear film with orange security tape. If the wrapping appears disturbed or removed, please take a quick photo and contact our team so we can assist right away.
As you unpack, check that the finish, colour, size, and pattern align with your order details, and that the quantities and shade numbers are consistent across all boxes.
In the rare event that something isn’t right - whether damaged, faulty, or incorrect our team will promptly arrange an exchange or replacement. You can find more information in our Returns, Exchanges & Breakages section, or reach out directly and we’ll handle it for you.We take great care in preparing every order, but as tiles are inherently delicate, we recommend inspecting your delivery within two (2) business days of arrival. This ensures everything has arrived in perfect condition and matches your expectations.
