Shipping policy

Shipping & Delivery

Repubblica ships Australia-wide from our warehouse in Fyshwick, ACT, plus drop-shipping arrangements with our supplier partners. Showroom collection is also available.

Delivery methods and partners

We work with several carriers to suit different product types and delivery regions, including TNT Express, Allied Express, Hunter Express, Trans Direct, and other regional partners. Tiles and oversized items typically ship by pallet via freight networks.

Delivery times

  • Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra): 2-7 business days from dispatch.
  • Regional areas: 5-14 business days from dispatch.
  • Remote areas: Up to 21 business days. We will contact you with an updated estimate if your postcode is in a remote zone.

Dispatch is normally within 1-3 business days of order confirmation, subject to stock availability. Some bathware items are drop-shipped from suppliers and may have longer dispatch windows; we will email you an updated dispatch estimate where applicable.

Shipping costs

Shipping is calculated at checkout based on weight, dimensions, and destination postcode. For oversized tile orders, palletised freight quotes may be applied. Free or discounted shipping promotions are noted on the relevant product or collection pages.

Tiles and fragile freight

Tiles are heavy, fragile, and ship in batches. We pack with industry-standard pallet protection, but some breakage is normal in tile transport. We recommend ordering 10% extra on top of your room measurement to cover breakage and cuts.

Inspect tile pallets at the point of delivery. If breakage exceeds normal levels, photograph the pallet on receipt and email the photos to bruno@repubblica.com.au within 48 hours of delivery so we can lodge a freight claim.

Showroom collection

Customers in the Canberra region can collect from our Fyshwick showroom by arrangement. Select the pickup option at checkout where available, and we will email you when your order is ready.

International shipping

Repubblica currently ships within Australia only. International orders are not accepted via the online checkout.

Order tracking

You will receive a tracking number by email when your order is dispatched. If you have not received tracking within 3 business days of order confirmation, email bruno@repubblica.com.au with your order number.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within 7 days of receipt with photos. Refer to our Refund Policy for the resolution process. Your statutory rights under the Australian Consumer Law are not affected.

Contact

Questions about delivery: bruno@repubblica.com.au